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Please feel free to use our Live Help system if it is available. If the Live Help is Offline you can still click the box to open a Support Ticket to be handled when someone returns to the office.

Most of the video available on DDAF websites can be played online using our Flash based video interface. Most modern browsers support the Adobe Flash plugin and can be used to our Flash based videos.

Other downloadable videos can be played on a variety of video players. The formats used on DDAF websites are as follows:

MPEG-2, WMV, AVI, FLV, F4V

DDAF uses Windows Media Player to view video files in the office. This player is provided free of charge from Microsoft and is available from Microsoft.com

There are several plugins available that will allow Windows Media Player to play FLV and F4V files. We use the K-Lite Codec Pack which is free and available here.

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USC TITLE 18 §2257 and Privacy information are included in the sites terms and conditions above but can also be found at http://www.ddafsupport.com/title18.html and inside of this website.